1. Acceptance of Terms

By accessing or using the Qurve platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Qurve is a hospitality platform that connects hotel guests with hotel services through a mobile web application. Our services include:

• Hotel service ordering and management
• Room service and concierge requests
• Digital hotel information and guides
• Guest communication tools
• Payment processing for hotel services

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account or use guest access. You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Notify us of any unauthorized access
• Accept responsibility for all activities under your account

3.2 Guest Access

You may use our Service as a guest without creating an account. Guest access provides limited functionality and may not save your preferences.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to our systems
• Upload malicious code or viruses
• Harass or abuse other users or hotel staff
• Violate any applicable laws or regulations

5. Hotel Services and Orders

5.1 Service Availability

Service availability depends on the hotel and may vary by location, time, and other factors. We do not guarantee availability of any specific service.

5.2 Orders and Payments

When you place an order through our platform:

• You agree to pay all charges associated with your order
• Prices are subject to change without notice
• Payment is processed securely through our payment partners
• Cancellation policies vary by hotel and service type

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Intellectual Property

The Service and its content are protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code

8. Disclaimers and Limitation of Liability

8.1 Service Disclaimer

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

8.2 Limitation of Liability

To the maximum extent permitted by law, Qurve shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Indemnification

You agree to indemnify and hold Qurve harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of Kazakhstan. Any disputes shall be resolved in the courts of Kazakhstan.

13. Contact Information

For questions about these Terms, please contact us: